Privacy Policy

Last updated: February 25, 2026

01

Introduction

At Cuyel ("we", "our", "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or interact with our services, including advertising on platforms such as TikTok, Facebook, and Instagram.

02

Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, or other details you provide via forms or contact requests.
  • Usage Data: pages visited, time spent on the site, interactions, IP address, browser type, and device information.
  • Advertising Data: information collected through cookies, pixels, or similar technologies (e.g., TikTok Pixel, Meta Pixel).
03

How We Use Your Information

We use your information to:

  • Provide and improve our services.
  • Respond to inquiries and customer support requests.
  • Analyze website performance and user behavior.
  • Deliver relevant advertisements and measure ad performance.
  • Comply with legal and regulatory obligations.
04

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Understand how users interact with our website.
  • Measure and optimize advertising campaigns.
  • Retarget ads on platforms such as TikTok, Facebook, and Instagram.

You can control or disable cookies through your browser settings.

05

Third-Party Services

We may share limited data with trusted third-party providers, including:

  • Meta Platforms, Inc. (Facebook & Instagram Ads)
  • TikTok Technology Limited (TikTok Ads)
  • Analytics and hosting providers

These platforms may process data in accordance with their own privacy policies.

06

Data Sharing

We do not sell your personal information. Data is shared only when necessary to operate our services, comply with the law, or run advertising campaigns.

07

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

08

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.

To exercise your rights, contact us at info@cuyel.com.

09

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

11

Contact

If you have questions about this Privacy Policy, contact us at:

info@cuyel.com

CUYEL — Costa Rica

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